Andaz by Hyatt – Palm Jumeirah

This Hotel ticks all the boxes. The staff are amazing. Very professional, friendly and accommodating - there is a definite buzz about the place. Our room was modern, comfortable and luxurious, with a lovely big bath and a shower. Breakfast was THE best selection we’ve ever had in a hotel. Top notch, innovative, and interesting, it was a wonderful start to our day. We didn’t book half board but wished we had as the lunch/evening meals looked amazing too. The outdoor pool and the beach were lovely, we always found beds and also enjoyed a late afternoon drink and a couple of evening meals at the Coco Lounge. We used the fully equipped gym every morning and the spa was highly recommended to us by another guest but we get the chance to use it. Can recommend the cookery demonstrations with the chefs in the afternoons, ask the chefs for recipes if you particularly like something they are more than happy to share. We enjoyed the strip of bars next door to the right of the hotel for a wander out at night which can be accessed via the beach and also the Mall across the road.

Good buffet selection with plenty of choice

I liked that the hotel has a holiday atmosphere to it. I loved the professional staff being always helpful when we needed it. They are not just working machines but they love their job and have fun doing it. It made us feel like they were our friends which we highly appreciate. The room was cleaned daily. We got water whenever needed. Opposite of Andaz is a Nakheel shopping centre where you don't need to take a taxi but have a nice walk. Also grocery store was right behind the hotel close to the swimming pool. The pool was lovely with refreshing cool water. Life guards were at each end of it so you don't have to worry about your kids or yourself. The sea was just by the pool with always free sunbeds. The rooms at the hotel were huge it was just amazing. I would definitely come back. Had the best memories here. Thank you Andaz hotel and Andaz staff.

Room and facilities at Andaz were excellent as was the customer service. They had a beautiful cake in the room on arrival as it was our anniversary. The bathroom was very spacious and shower was luxurious. Staff at reception and at the pool area could not have been more helpful. Breakfast buffet had everything you could want.